Section HThe Daily BriefClient Updates
Section H · Client Updates

Client updates you review, then send.

Progress updates drafted from the week’s real work, plus shared views where clients see only their project. Your team edits and approves before anything goes out.

Client update - Nirmal FoodsDraftShared viewHistory
Waiting for your reviewInternal notes hidden

Week 6 progress: checkout and order tracking complete

This week we completed checkout and order tracking. Next: payment testing.

Open item: please share payment gateway keys by Tuesday so testing can start.
14 of 17 tasks doneLaunch: Friday, 30 Oct
Fig. H.1A weekly client update draft, with one open item for the client.
15 minsaved per client per week
Scopedclient logins per project
0internal notes shown to clients
Loggedevery update sent and viewed
Keep clients informed, without the busyworkClient Updates

AI drafts

A weekly note covering what was done, what’s next and what you need from the client.

Review before send

Drafts never leave until someone edits and approves them.

Shared views

A live, read-only project view with milestones and progress.

Client logins

Clients sign in to see only their project. Internal comments and hours stay hidden.

Client comments

Clients reply or approve on the update. Replies land as tasks.

Update history

Every update, who sent it and when it was viewed.

How it worksFour steps

Draft

Friday morning, a draft is written from the week’s work.

Edit

Your account lead adjusts tone and adds context.

Send

Send by email or publish to the shared view.

Follow up

Client replies and open items become tasks.

The full storyClient Updates

Clients see progress. They never see your internal comments, hours or other clients.

Client Updates turn the hour spent writing status emails into a few minutes of review. The draft already lists what was completed, what is next and any open item the client owns.

Shared views give clients a live page for their project: milestones, progress and the items waiting on them. It reads from the same tasks your team works on, so it is never out of date.

Open items like "please share gateway keys by Tuesday" are tracked as tasks with due dates, so they stay visible in your brief until the client responds.

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